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> 5 Ways to Order
 
     
 

***Please copy the ten-letter item numbers of the products you wish to order (located on each product page) and then call, email, fax, mail, or complete the on-line order process to place your order.

Please let us know the target quantity for each item, and if there is any specific event or deadline you are working towards.

*Note: If you know the item and quantity you need, but have questions about the set-up costs, production lead time, rush service, artwork format, or any other questions, please call us toll-free at 866.666.1993 and our customer service representatives will be happy to answer your questions and help expediate your order.

 
     
  1. Call ... Toll-free: 866.666.1993  
  2. Email ... sales@brandcomet.com  
  3. Fax ... 407.622.6611  
  4. Secure Online Ordering ... Verisign Secure Site  
  5. Mail ... BrandComet.com, 465 South Orlando Avenue, Maitland, FL 32751  
 
 
 
 
  BrandComet.com's Lowest Price Guarantee ...
  Your lowest price guarantee - if you find a lower catalog price on any product on any of BrandComet.com's websites, that you have purchased from us within the last 30 days, or are looking to purchase from BrandComet, we will gladly match that pricing (excluding any advertised specials, closeouts, or liquidation sales). The lowest price guarantee applies to any items that are the same style/brand, same size/quantity, same material/color, and same decoration/imprint.
  BrandComet.com's Free Sample Policy ...
  We gladly will provide you with one free sample - all you have to do is provide the ten-letter item number and cover the cost of shipping and handling. For samples costing less than $5. the shipping and handling fee is $7.95 which covers removal from inventory, individual packaging, and ground freight (shipping waived if carrier account number is provided). Please contact us for samples costing more than $5. Requests for samples are normally shipped from stock the same or next day. The cost of the shipping and handling is fully credited upon placement of order for that item.
  BrandComet.com's Delivery Guarantee Policy ...
  BrandComet.com will guarantee to ship your products under normal conditions on or before the agreed in-hands delivery date, yet we can not be held responsible for unscheduled delays by the carrier. BrandComet.com may ship the item by an expedited shipping method in order to meet the intended in-hands date, with any additional cost for shipping covered by BrandComet.com. BrandComet.com will guarantee that your products will arrive by the in-hands delivery date, however, we can not guarantee a specific time of day.
  BrandComet.com's Free Paper or Electronic Proof Policy ...
  BrandComet.com will fax or email you for free a proof of the artwork layout in acutal size for your approval before the final production of your order. Artwork proofs will be sent either via fax or email - please specify which you would prefer when placing order.
  BrandComet.com's Free Artwork & Typesetting Policy ...
  BrandComet.com will gladly provide one artwork proof after scaling, typesetting text, and minor clean-up of your artwork for free. We will gladly provide a quote for logo creation or artwork graphic design which is not included.
  BrandComet.com's No Order Processing Fee Policy ...
  BrandComet.com never charges an order processing fee, unlike some of our competitors.
  BrandComet.com's Free Rush Production Service Policy ...
  BrandComet.com has 1000's of products available for free rush service. Please contact us for Rush Production Products so that we can direct you to the products available for this service... Note: Not all products on BrandComet.com are available for Rush Product Service... Contact our customer service department toll-free at 866.666.1933 to inquire about specific products.
  BrandComet.com's Credit Card Guarantee ...
  BrandComet.com is committed to the security of our websites. Credit card purchases are often insured by the credit card company, yet also often with a deductible of $50. If confirmed credit card fraud should occur in a transaction with our websites, your $50. deductible is covered by BrandComet.com, removing your deductible risk. We assure you BrandComet.com is committed to your peace of mind, and that you should feel comfortable each time you visit our sites to request a sample, place an order, or get information.
  BrandComet.com's Return Policy...
 

BrandComet.com wants you to be completely satisfied with your purchase. To ensure that you are, please read the parameters of our return policy below...

It is the customer's responsibility to approve and review all products ordered before they are printed which include artwork proofs, samples and preproduction samples. When the customer waives such proof, preproduction sample, or sample for any reason including rush service, then BrandComet.com is not responsible and the customer must accept the products as is. At the time the products are decorated or shipped, whichever occurs first, they cannot be returned and they must be paid for in full. Due to the nature of custom production in volume, the customer may be responsible of a quantity variance of up to +/-5% of the total quantity ordered. Complaints must be in writting and made within 15 days after receipt of shipment.


FORCE MAJEURE:
BRANDCOMET.COM CANNOT BE HELD RESPONSIBLE FOR FAILURE TO FULFILL A DELIVERY COMMITMENT AS A RESULT OF SITUATIONS BEYOND OUR REASONABLE CONTROL. THIS INCLUDES, BUT IS NOT LIMITED TO, OCCURRENCES SUCH AS: NATURAL DISASTERS (I.E. HURRICANES, FLOODS, ETC.), LABOR STRIKES, CONGESTION AT PORTS OF ENTRY, US CUSTOMS / HOMELAND SECURITY HOLDS AND DELAYS, OR FAILURE OF SUBCONTRACTORS TO PERFORM. BRANDCOMET.COM WILL PROVIDE WRITTEN DOCUMENTATION IN SUPPORT OF ANY FORCE MAJEURE OR COMMERCIAL IMPRACTICABILITY CONDITION UPON REQUEST.

NOTE: Colors and textures of many products may vary according to original manufactured date. Because BrandComet.com has no control over when product is originally produced, these variations are considered acceptable.

DISCLAIMER POLICY:
100% Cotton fabric colors are not guaranteed to be colorfast. Due to variances of materials and other circumstances beyond our control, BrandComet.com cannot guarantee continuity of shade, color, size, texture, or construction of finished goods from lot to lot. Due to manufacturing tolerances, all dimensions have acceptable variations of +/-5% or +/-1/16", whichever is greater. BrandComet.com is not liable for delays due to acts of God, material shortages, shipping, or customs interventions.

Any claims concerning delayed merchandise must be made directly to the carrier. BrandComet.com's responsibility ceases once the merchandise is delivered to the carrier.

All prices on our online store/catalog are subject to change without notice. Any changes made to an order after acknowledged must be confirmed in writing by fax or email. Photographs on our online store/catalog may not show true color or texture of products due to printing process or computer display variation. Maximum Imprint Area will be used unless otherwise specified on purchase order or noted on art work instructions.

LIABILITY LIMITATION:
In the event of a defect in material or workmanship, BrandComet.com will replace the goods, F.O.B. point of shipment, or refund the purchase price for the merchandise, at BrandComet.com's sole discretion, provided that a written claim is received within 15 days from the shipment date. BrandComet.com's liability shall not in any event exceed the cost of furnishing a replacement for the defective product.

 

  BrandComet.com's Minimum Order Policy...
 
Thank you for your interest in BrandComet.com's exciting custom imprinted products. Because of the complexity, high cost, and customization of products involved in processing orders we require a minimum order amount of $250. please. This minimum can be achieved by ordering multiple products.


Minimum order amount for blank items is $150. Thank you for your interest and patronage.


  BrandComet.com's Terms and Conditions of Sale...
 

BRANDCOMET (the "Seller”) subscribes to the following industry accepted terms and conditions of sale:

The “Purchaser”, as noted in the “bill to” section of the order acknowledgment, offers and agrees to purchase the goods described on the order acknowledgment from the "Seller" (collectively the “Parties”) on the following terms and conditions, which are an integral part of the order (the “Agreement”):

1. Acceptance Pending: The Purchaser’s offer to purchase is subject to approval and acceptance only by the Seller's duly authorized corporate officers at the Seller's headquarters (Maitland, FL). Such approval will cover only materials and services specified in writing on the order acknowledgment, and no statement, promise, warranty, or agreement made by any salesman, field representative, or any third party shall be binding upon the Seller.

2. Firm offer: This offer to purchase is a firm offer; it will be held open, with the Purchaser’s option to revoke after thirty (30) days if not accepted or fulfilled.

3. Acceptance: This offer may be accepted by written acknowledgment, by performance, or by the making of any arrangements preparatory to performance, or in any other appropriate manner. The Seller need not give the Purchaser notice of acceptance. After acceptance, the Agreement cannot be modified, rescinded, waived, or changed, except by a written revised order acknowledgment drafted by Seller and signed by Purchaser. Any request for any change or cancellation must be submitted in writing to the Seller, and the Purchaser agrees to pay immediately in full any expenses incurred or committed by the Seller prior to the receipt of the request for the change or cancellation.

4. Quantity Variance: The Seller may tender any quantity of goods that is not less than 90% or more than 110% of the quantity for each item specified on the order acknowledgment. Such tender shall be a conforming tender, and the item price or amount specified shall be ratably adjusted for the actual item amount shipped with the Purchaser obligated to remit payment for actual items shipped including prorated adjustment in shipping and other related costs. Where the percentage results in a fraction of units (where the unit of measure is indivisible), the Seller may round to either of the nearest whole numbers.

5. Shipment: The Seller may ship the goods at any time convenient to the Seller, in a single lot or several lots. The Seller is not obligated to notify the Purchaser prior to any shipment. Subject to any special shipping instructions on the purchase order, the Seller or its agent may pack and ship the goods, select a carrier, make a transportation and / or customs contract, and put the goods into the possession of a carrier, in any manner and on any terms the Seller or its agent determines suitable. The Purchaser is responsible to pay all freight, transit, forwarding, duties, and customs charges, including all billing and address correction charges caused by the Purchaser not correctly identifying the shipping address (including type of address).

6. F.O.B.: This sale is made F.O.B. point of shipment. All goods once shipped are the Purchaser's; the Purchaser shall duly pay for (and the Seller shall have no liability for) goods damaged, destroyed, or lost in transit. Purchaser will contest any subject relative to any shipment directly with the carrier.

7. Security Interest: The Seller reserves a tangible security interest in all goods as security for the payment of the full order amount and all other obligations of the Purchaser. This includes full authorization (including right of use and / or sale of items with a proprietary right that is normally protected by patent, copyright, trademark, or other law) to take immediate possession with full ownership rights, and dispose of or sell in any manner the Seller chooses.

8. LIMITED WARRANTY: The Seller warrants that the goods will at the time of shipment conform to the description on the order acknowledgment, and that the Purchaser will acquire good title to the goods. THE SELLER MAKES NO OTHER AFFIRMATIONS, PROMISES, OR WARRANTIES, EXPRESS OR IMPLIED, as to the goods or the condition, quality, or characteristics of the goods, or as to any other matter whatsoever. THE SELLER SPECIFICALLY DISCLAIMS AND EXCLUDES ANY WARRANTY OF MERCHANTABILITY AND ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

9. Claims: In the event of any breach of the warranty made in Section 8 above, the Seller will, upon reasonable notice from the Purchaser within thirty (30) days of receipt, either replace the affected goods with conforming goods of like or similar manner, or refund the purchase price paid by the Purchaser to the Seller for the affected goods, at the Seller's sole discretion, judgment, and option. The foregoing remedies shall constitute the SOLE AND EXCLUSIVE REMEDY for any breach of warranty. This exclusive remedy shall not be deemed to have failed of its essential purpose under any circumstances. THE SELLER SHALL NOT BE LIABLE UNDER THIS AGREEMENT, OR WITH RESPECT TO THE SALE CONTEMPLATED HEREBY, FOR INCIDENTAL DAMAGES, FOR CONSEQUENTIAL DAMAGES, FOR BREACH OF WARRANTY DAMAGES, OR FOR ANY OTHER DAMAGES OF ANY KIND.

10. Returns: No goods may be returned by the Purchaser to the Seller without the Seller's prior written consent (Return Material Authorization), and then only to the extent of the quantity and under the terms and conditions set forth in such writing.

11. Interest: The Purchaser shall pay the balance of the total purchase amount set forth on the order acknowledgment to the Seller on the date of invoice, unless the due date is otherwise stated on the face of the invoice. If the Purchaser fails to pay the purchase price, or any part thereof, when due, in addition to the security interest noted in Section 7 above, the Purchaser will further pay a monthly service charge (i) at the rate of eighteen percent (18%) per annum applied to any unpaid balance, if the Purchaser is a corporation; or (ii) at the highest lawful contract rate permitted under the laws of the State of Florida, applied to any unpaid balance, in all other cases. In addition, the Purchaser agrees to pay a collection fee of twenty-five percent (25%) of the unpaid balance, should it become necessary for the Seller to engage outside professional services in the collection of this obligation due to the Purchaser's failure to duly and punctually pay the balance due, and / or reasonable attorney's fees with court costs.

12. Force Majeure: The Seller shall not be liable for any breach, default, or delay caused by inability to obtain transportation, inability to obtain materials, delay of materials in transit from a manufacturer or supplier, or failure to make delivery by a manufacturer or supplier, shortage of fuel, failure of sources of supplies, strike, lock-out, labor disputes, fire, flood, accident, invasion, riot, war, terrorism, revolution, embargo, restraint or demand of any government organization, failure of the Purchaser to perform any obligations with respect to this transaction, or any other cause or contingency beyond the control of the Seller, provided that, in order to be excused from any delay or failure to perform, the Seller must act diligently to remedy the cause of such delay or failure.

13. Indemnification: The Purchaser will indemnify the Seller and hold the Seller harmless from and against all claims, demands, liabilities, and expenses, including (without limitation) claims of infringement of patent, trademark, copyright, or other proprietary right, invasion of privacy, or any other matter, arising from the use of any logo, graphic, picture, plate, advertising copy, specifications, or material furnished to the Seller by the Purchaser, or prepared or modified by the Seller at the Purchaser's request, including reasonable attorney's fees with court costs (see related Exhibits to this Agreement: Invoice / Order Acknowledgment, Art Approval Release, Credit Card Authorization, and Authorization to Reproduce).

14. Taxes: The Purchaser will pay all sales, use, duty, and other taxes and impositions, due or arising in connection with this sale, or applicable to the goods after delivery.

15. Advances: The Purchaser fully acknowledges that any Seller's representative has no authority to confirm any advances or payments that bind the Seller.

16. No Agency: The Seller, in rendering performance under this Agreement, is acting solely as an independent provider of materials and services. The Seller does not undertake by this Agreement or otherwise to perform any obligation of the Purchaser, whether by regulation or contract. In no way is the Seller to be construed as the agent (or acting as the agent) of the Purchaser in any respect, any other provisions of this Agreement notwithstanding.

17. Bankruptcy: If the Purchaser shall fail to pay any indebtedness owed to the Seller, shall become insolvent, shall cease to carry on business substantially as conducted on date of order, shall suffer the appointment of a receiver, or the commencement of any proceeding under any bankruptcy or insolvency law, or if the Seller shall at any time in good faith believe that any such event has occurred or that, for any other reason of the Seller, the prospect of due and punctual payment of the Purchaser's obligations is impaired, then the Seller may immediately suspend its performance under this Agreement and may demand immediate payment of all amounts due (or to become due) to the Seller from the Purchaser with respect to this Agreement.

18. Entire Agreement: This Agreement sets forth the entire agreement between the Parties with respect to the subject matter covered. It supersedes all prior offers and agreements. The provisions of this Agreement shall govern and displace any inconsistent provisions which may be set forth in any order form or other document heretofore or hereafter submitted to the Seller by the Purchaser. The Seller specifically objects to the inclusion of any terms or conditions proposed by the Purchaser that are different from, or in additional to, the terms and conditions set forth herein, and the Purchaser agrees to only these terms and conditions. No change, waiver, or discharge hereof shall be valid unless it is in writing and is executed by the Party against whom such change, waiver, or discharge is sought to be enforced.

19. Severability: If any provision of this Agreement is held to be invalid by a U.S. court of law, the other provisions will not be affected to the greatest extent possible, consistent with the Parties' intent.

20. Multiple Counterparts, Exhibits: This Agreement may be executed in several counterparts, all of which taken together shall constitute one single Agreement between the Parties. Likewise, the Exhibits referred to herein (and / or attached hereto) are incorporated herein to the same extent as if set forth in full herein. Any conflict between these terms and conditions of sale and the Exhibits will defer to these terms and conditions.

21. Section Headings: The Section headings used are for reference and convenience only, and shall not enter into the interpretation hereof.

22. Required Approvals: Where agreement, approval, acceptance, or consent by either Party is required by any provision of this Agreement, such action shall not be unreasonably delayed or withheld.

23. Compliance With Law: Each Party agrees to comply with all applicable U.S. federal and state laws, regulations, and ordinances relating to their performance hereunder. The Parties further agree to cooperate with each other in any efforts to obtain available protection for any Intellectual Property Rights under U.S. and foreign laws, and to secure such certifications, registrations, or licenses as may be appropriate for the protection of the same rights in the U. S. or any foreign country. Any incremental expenses for materials, services, time, or travel for these efforts will be borne by the owner of the rights.

24. No Waiver: No delay or omission by either Party hereto to exercise any right or power occurring upon any non-compliance or default by the other Party with respect to any of the terms of this Agreement shall impair any such right or power, or be construed to be a waiver thereof. A waiver by either of the Parties hereto of any of the covenants, conditions, obligations, or agreements to be performed by the other Party shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, obligation, or agreement herein contained. Unless stated otherwise, all remedies provided for in this Agreement shall be cumulative, and in addition to (and not in lieu of) any other remedies available to either Party at law, in equity, or otherwise.

25. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, Orange County, wherein sole jurisdiction shall rest.

26. Dispute Resolution: Each Party agrees that, unless otherwise required in order to comply with deadlines under the law, it will not file any action or institute legal proceedings with respect to any dispute, controversy, or claim arising out of, relating to, or in connection with, this Agreement, until: (i) i t has given the other Party written notice of its grievance; (ii) the other Party has failed to provide a prompt and effective remedy; (iii) it has requested senior representatives for both Parties to discuss the matter in order to consider informal and amicable means of resolution; and (iv) either such discussions failed to occur within thirty (30) days after such request or the discussions did not produce a mutually satisfactory resolution of the matter.

27. No Assignment: Neither Party may, without the prior written consent of the other Party, assign or transfer the Agreement or any obligation incurred hereunder. Any attempt to do so in contravention of this Section shall be void and of no force and effect.

IN WITNESS WHEREOF, the Purchaser and BRANDCOMET have caused this Agreement to be signed and delivered by their duly authorized representatives or officers, all effective and in force as of the last date written below. Purchaser’s duly authorized representative’s or officer’s signature on the order acknowledgment shall be similarly binding in all aspects as if signed below.

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